Recent shitty server explanation

by **Stinger** Thu Feb 03, 2011 4:21 pm

End Of Reality wrote:Hello,

Recently the performance issues, slow map changes, and server crashes on CHI6 has been brought to our attention.

We've noticed even though CHI6 is highly under capacity (~ 6% total usage in this case), the Windows OS does not perform well with as many processes we have running. Our solution to this is moving everything into hypervised containers, where we can host multiple OS on our powerful hardware. This will increase performance, stability and provide scalability for the future.

Any customer looking for an immediate fix, we already have a couple of these hypervised servers setup in Chicago that we can move your server to, however this would require an IP change. Just submit a support ticket to do so. If you can not change IP's, your original server and IP should be migrated over later this week.

We apologize for any inconvenience this has caused, but we assure you every measure is being taken to get this resolved as quickly as possible.

If you need any help at all, do not hesitate to open a support ticket or request help via Live Chat.
We are also available on IRC at #eoreality

End of Reality
http://eoreality.net/

Yes we were on their Chicago 6 box. So that SHOULD explain the recent lag spikes / crashes / slow map changes we've been having. If any of these problems continue, please tell me.